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How p111 Handles Your Personal Information

At p111, we keep your personal data straightforward — what we collect, why we collect it, and how you can manage it.

Account Data ProtectionLocal Payment PrivacyYour Access RightsCookie Controls
p111 How p111 Handles Your Personal Information
REACH OUR TEAM

Contact Us About Your Privacy

Account Support Reach our support team directly from the help section inside your account. Queries about data access or correction are handled through the same channel, Monday to Saturday.
Email Privacy Requests Send a formal data request or deletion inquiry to our privacy address listed in the account help section. We aim to respond within the timeframe required by applicable law.
In-App Help The help icon inside the p111 mobile interface connects you to live assistance. Use it to flag a data concern or request a copy of the information we hold on your account.
DATA HANDLING STANDARDS

How We Protect and Manage Your Data

Account Security Login sessions use token-based authentication. Suspicious access — including logins from an unrecognised device — triggers an OTP verification step before access is granted to your account.
Cookie Use We use session cookies to keep you logged in and analytics cookies to understand how the platform is used. You can adjust cookie preferences from the settings menu inside your account.
Data Retention We keep account records for the period required under applicable law in your region. When you close your account, inactive data is removed on the schedule set by those obligations.
Requesting Changes To correct, export, or delete your personal data, send a request through account support or by email. We verify identity before actioning any change to protect your account from third-party requests.

Privacy Questions We Hear Most

We collect your name, contact details, and the device information your browser sends. Payment references from JazzCash, Easypaisa, or Raast are stored as transaction records, not as wallet credentials.

Yes. Submit a data access request through the help section in your account or by email. We will respond within the period required by applicable law in your region.

Only the session token needed to load a game is passed to providers like Pragmatic Play or Evolution. No payment detail or wallet information is shared with any game studio.

Go to your account settings and edit the relevant fields directly. For changes that require identity verification — such as updating your registered mobile number — contact support through the in-app help channel.

Retention follows the obligations set by applicable law in the regions where p111 operates. We remove data that is no longer required on the schedule those rules specify.

Open the settings menu inside your account to adjust cookie preferences. Disabling analytics cookies does not affect your ability to log in or use the platform.
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Privacy Policy

Service availability depends on eligible regions and local law. Users should check local rules before opening an account.

Access may be available only where local law permits.